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A group of people with masks at night
Marte Hodne Haugen, Content Moderator, 2022. Film still. Courtesy and © the artist. Selected for AFI’26 by Tromsø Kunstforening, Norway.

Marte Hodne Haugen

Content Moderator
(2022) 7:59 minutes

Selected for AFI '26 by Tromsø Kunstforening, Norway.

'Content Moderator' takes inspiration from Marte Hodne Haugen’s previous work as a content moderator, working for one of the world's biggest social media platforms. Based on the company’s rules, the moderators decide whether controversial content containing, amongst others, violence, pornography, online bullying, racism or threats of suicide should be deleted or stay up. The job is paid poorly and often done by young people, or those who don’t have many other opportunities in the job market.

The music video touches on the mental health impacts of consuming such a massive quantity of real violent imagery, in addition to our rights to safety online and to safety in the workplace. Everyone who participated in the video is a former colleague from Haugen’s time working as a moderator.
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Curatorial Text / Statement:

Content Moderator playfully draws attention to an ongoing invisible and traumatic labour being undertaken by thousands of people around the world on behalf of the world's most powerful technology companies. The work raises important questions about who the content moderators sacrifice is for - who benefits from their looking at and removing the brutal, violent and strange imagery that is posted on social media. Is it a sacrifice by a precarious working class for us—the general public—or for the richest men in the world? Is it safety or censorship? 

Marte Hodne Haugen’s film presents the traumas and horror that social media content moderators live with, considering what is hidden from the gaze of the public, by workers who watch everything that is posted. 

Martyrs or guardians, these precarious workers externalise their emotional response and moral decision making to a set of rules for what should be deleted, dictated by the platforms they work for. The music video satirically considers the class politics and mechanisms of power inherent to the moderators decisions. The moderators watch and hide from us what we would prefer not to see, therefore keeping audience engagement high, all the while the platforms themselves are watching everything that we do and monetising it. 

Ruth Alexander Aitken, Curator and Producer, Tromsø Kunstforening / Romssa Dáiddasiida / Tromssan Taitopiiri

Photo of a female artist
Photo: Marte Hodne Haugen
Artist Link
Marte Hodne Haugen (b. 1979, Stavanger, Norway) grew up in Finnøy, and lives in Berlin. Haugen has a Masters from Oslo National Academy of the Arts (KhiO). She has had solo exhibitions among others at Kunstplass in Oslo and Gallery James in Berlin, and has contributed to the Norwegian Autumn exhibition several times. Recently, she participated in the poetry biennial POSVERSO, Buenos Aires, and Videobardo International Videopoerty Festival, Buenos Aires.
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